Where they started.
The institution had a trustworthy local brand but a dated website that was difficult to navigate. Product pages were thin, mobile performance was poor, and they were losing younger customers to larger online-first banks.
The work, specifically.
We rebuilt the website structure, improved product pages for checking, savings, loans, and business banking, added conversion-focused CTAs, improved technical SEO, and simplified the mobile experience.
Scope: Website redesign, financial services SEO, UX strategy, technical SEO.
Timeframe: 16 weeks.
What changed.
“The new site feels modern without losing the trust our members expect from us.”
— Marketing director, regional credit union